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Call Center

Reduce call handling times & mitigate fraud risks.

Integrate best-in-class call center authentication. Deploy risk-based MFA and Passkeys into your call flows, configure rules, and deploy in hours.

Quickly authenticate legitimate callers.

Reduce call handling time and queues, enrich customer experience with call routing data, remove drawn-out security questioning, and improve customer and staff experience.

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Mitigate fraud risks with phishing resistant Passkey authentication.

Stop deep fake voice biometric account takeovers with phishing resistant passkey and face biometrics authentication.

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Integrate into your current ecosystem, don’t migrate.

Flexible APIs enable easy integration with your current technology ecosystem to maximize your investment.

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Effortless UX

Simply drop in our top-tier Authenticator Enrolment and Challenge flows. Add your logo and away you go.

No-code rules engine

Gain fine-grained control of your fraud customer journeys with our powerful no code rules engine.

Single view of the customer

Our Track Action API offers a single FraudOps view of your customers, bringing peace of mind to Fraud and Operational teams.

Resources
myGov Passkeys Implementation: Passkeys and MFA for Australia Government Services
Explore myGov's passkey implementation, enhancing Australia's government digital security amid rising cybercrime. Learn about best practices for implementing passkeys.
WhatsApp for 2FA and MFA: Enhancing Customer Experience and Reducing Costs with WhatsApp OTP
High SMS costs in Asia-Pacific and the prevalence of WhatsApp are driving enterprises to adopt WhatsApp OTPs for user verification, offering a cost-effective and reliable solution.
Revolut's Passkey Implementation: Benefits, Challenges & Technical Aspect
Explore how Revolut enhances security and user experience with passkeys, leading the way in online banking innovation and fintech security.
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