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Call Center

Reduce call handling times & mitigate fraud risks.

Integrate best-in-class call center authentication. Deploy risk-based MFA and Passkeys into your call flows, configure rules, and deploy in hours.

Quickly authenticate legitimate callers.

Reduce call handling time and queues, enrich customer experience with call routing data, remove drawn-out security questioning, and improve customer and staff experience.

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Mitigate fraud risks with phishing resistant Passkey authentication.

Stop deep fake voice biometric account takeovers with phishing resistant passkey and face biometrics authentication.

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Integrate into your current ecosystem, don’t migrate.

Flexible APIs enable easy integration with your current technology ecosystem to maximize your investment.

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Effortless UX

Simply drop in our top-tier Authenticator Enrolment and Challenge flows. Add your logo and away you go.

No-code rules engine

Gain fine-grained control of your fraud customer journeys with our powerful no code rules engine.

Single view of the customer

Our Track Action API offers a single FraudOps view of your customers, bringing peace of mind to Fraud and Operational teams.

Resources
Passkeys For The Airline Industry: How a world-leading airline deployed passkeys to uplift customer security and optimize user experience with Authsignal.
A world-leading airline partners with Authsignal to strengthen customer security through passkey implementation. Hear about the journey, challenges, and impact on digital interactions and data protection.
How to pair AWS Cognito with Authsignal to implement passkeys in a web app
This blog post will step through how to expand on the previous example by adding support for passkeys. Passkeys are a secure, unphishable authentication factor and offer a seamless and user-friendly experience.
How to pair AWS Cognito with Authsignal to implement passkeys in a native mobile app.
This post covers adding passkey sign-in to a React Native app using the Authsignal SDK. The steps also apply to apps built with our iOS, Android, or Flutter SDKs.
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Secure your customers’ accounts today with Authsignal.