Forward Deployed Engineer

Purpose of the Role

As a Forward Deployed Engineer, you’ll sit at the front lines of customer success and product innovation. Your mission is to shape customer outcomes by bridging Authsignal’s product capabilities with real-world integration needs. You’ll help enterprises and startups deploy secure identity solutions, create scalable developer resources, and deliver trusted experiences worldwide.

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What You’ll Do

• Drive customer integrations - guide enterprises and high-growth startups in deploying Authsignal into their systems (CRMs, SaaS platforms, bespoke stacks).
  
• Shape developer experience - contribute to SDKs, libraries, connectors, and sample code to accelerate adoption.
  
• Be customer-facing - support pre-sales demos, proof-of-concepts, and post-sales implementations (including international travel as needed).
  
• Create scalable content - produce developer resources (docs, blogs, Looms, video walkthroughs) to reduce friction and empower self-service.
  
• Act as product advocate - capture integration pain points and customer insights to inform product improvements.
  

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What You Bring

• Background in solution engineering, systems integration, or pre-sales engineering.
  
• Hands-on experience with APIs, SDKs, and enterprise software integration.
  
• Excellent communicator, confident in front of customers and comfortable explaining complex technical solutions.
  
• Experience in creating content (docs, blogs, videos) or willingness to grow in this area.
  
• Bonus: familiarity with identity, MFA, passkeys, or security concepts.
  
• Prior experience in SaaS startups, AWS, or enterprise solution consultancies is a strong plus.
  

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How We Define Success

• Seamless delivery of customer integrations and reduced friction in sales cycles.
  
• Increased adoption of Authsignal SDKs, connectors, and developer resources.
  
• Creation of scalable, reusable technical content.
  
• Strong customer feedback and measurable impact on customer success.
  
• Demonstrated initiative and ownership in shaping customer outcomes.
  

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Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  
• Proven experience in a customer-facing technical role.
  
• Strong problem-solving, solutioning, and communication skills.
  

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Culture & Values at Authsignal

At Authsignal, culture is as important as capability. We’re builders at heart and value:

• Over-communicate - breaking down silos through transparent, frequent communication.
  
• No job is ever done - we continuously refine, optimize, and improve.
  
• Think before execution - clarity of intent and thought is as critical as the delivery itself.
  
• Builder’s mindset - apply engineering principles to everything: break down complexity, seek data, iterate and ship.
  
• OK with vulnerability, gaps, and bugs - we learn by identifying what’s broken and fixing it together.
  

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Tech Stack & Tools

• Languages & frameworks: JavaScript/TypeScript, REST/GraphQL APIs
  
• Developer Tools: GitHub, Postman, API documentation frameworks
  
• Content Tools: Loom, Markdown, blogs, docs-as-code workflows