PingOne MFA vs %%Authsignal%%
Smarter authentication, %%wherever your customers interact%%
Authentication is no longer limited to the login screen. Customers need to verify their identity when making payments, recovering accounts, changing personal information and interacting with support teams. Each of these moments carries different levels of risk, and businesses need the flexibility to apply strong authentication without introducing unnecessary friction.
Authsignal brings passkeys, adaptive MFA and omnichannel verification together in one drop-in authentication layer. With no-code rules and risk-based step-up, teams can tailor authentication to the customer, action and level of risk across web, mobile, contact center and in-person experiences.
PingOne MFA also offers modern authentication capabilities, including passwordless authentication, adaptive policies and transaction approvals. But having these capabilities available is only part of the equation. Businesses also need control over how authentication is applied as customer journeys become more complex and extend across multiple channels.
This is where Authsignal stands apart. Its specialized orchestration layer brings authentication methods, risk-based policies and customer verification together, giving businesses greater flexibility to deliver secure customer experiences without replacing their existing identity infrastructure.
PingOne MFA provides a broad set of authentication methods and adaptive security controls within the Ping Identity ecosystem.
Authsignal focuses on giving businesses greater control over how these methods are orchestrated across customer actions and channels, with dedicated tools for authentication policy, verification and integration.
%%1.%% Authenticate customers across every touchpoint
Customers interact with businesses across multiple channels, but authentication is often managed differently in each one. This can create inconsistent experiences and additional complexity when protecting sensitive interactions.
PingOne MFA supports web and mobile authentication, including embedded MFA and transaction approvals.
Authsignal extends verification into contact center, kiosk, retail and in-person experiences, allowing businesses to manage authentication more consistently across channels. For example, a customer could authenticate with a passkey when accessing their banking app, then complete a verification challenge on their own device when contacting customer support.
Rather than introducing separate verification systems for different channels, Authsignal provides a shared authentication layer that can adapt to each interaction.
%%2.%% Give teams greater control over authentication decisions
Strong authentication doesn't mean challenging every customer at every opportunity. It means applying the appropriate level of security based on the risk involved.
PingOne MFA supports adaptive authentication through configurable policies and contextual risk signals.
Authsignal provides a dedicated no-code rules engine that allows product, fraud, security and compliance teams to define how authentication responds to individual customer actions. Policies can incorporate transaction amounts, device information, location, third-party risk scores and custom business data to determine whether an action should be allowed, challenged, reviewed or blocked.
Simplicity, an investment fund manager, uses Authsignal to introduce passkeys, biometrics and adaptive MFA across its member experience, including additional protection for sensitive actions such as fund switches and withdrawal requests.
By keeping authentication decisions configurable, teams can respond to changing fraud patterns and business requirements without hard-coding every policy update into their applications.
%%3.%% Modernize MFA without rebuilding your identity stack
Introducing new authentication capabilities shouldn't require businesses to replace the infrastructure they already rely on.
PingOne MFA operates within the PingOne Cloud Platform, offering APIs, SDKs and integration options for incorporating MFA into applications.
Authsignal takes a drop-in approach, allowing teams to add modern authentication capabilities while retaining their existing identity provider and user store.
Trade Me, New Zealand's largest online marketplace, integrated Authsignal with its existing Duende IdentityServer infrastructure to introduce intelligent risk-based step-up authentication. A working prototype was operational within days of initial demo, with full production deployment completed in under six weeks.
The rollout strengthened protection for higher-risk interactions while leaving the vast majority of customer sessions unaffected. For businesses looking to move quickly, Authsignal makes it possible to evolve authentication independently of their wider identity architecture.
%%4.%% Expand your approach to customer verification
As authentication requirements evolve, businesses need the flexibility to introduce new verification methods without creating disconnected customer experiences.
Both PingOne MFA and Authsignal support modern MFA and passwordless authentication, including FIDO2 passkeys.
Authsignal also brings Number Verify and digital credential verification into its wider authentication orchestration platform. Number Verify availability depends on carrier coverage in each market. Ping offers verifiable credential issuance and verification through a separate product, PingOne Credentials, rather than through PingOne MFA.
These capabilities can complement established methods such as passkeys, push authentication and OTP, giving businesses more options for verifying customer identity and possession across different interactions.
For organizations looking to reduce reliance on SMS OTP or introduce digital credentials, Authsignal provides a way to incorporate additional verification methods into existing customer journeys.
Build authentication around your customers
PingOne MFA provides modern MFA capabilities, including passwordless authentication, adaptive security and transaction approvals.
Authsignal brings a more specialized approach to managing authentication across the customer journey, combining flexible policies, omnichannel verification and additional authentication methods within one drop-in layer.
For businesses evaluating PingOne MFA alternatives, Authsignal offers a way to modernize customer authentication while keeping their existing identity infrastructure in place.
Frequently Asked Questions
PingOne MFA is a cloud-based MFA service within Ping Identity's broader platform, supporting passwordless authentication, adaptive MFA and transaction approvals.
Authsignal specializes in authentication orchestration, with a focus on applying verification and risk-based controls across different customer actions and channels.
Yes. Both platforms support modern MFA and passwordless authentication.
Authsignal is particularly suited to businesses seeking a dedicated authentication layer with no-code policies, omnichannel verification and flexible integration with existing identity infrastructure.
Yes. PingOne MFA supports configurable adaptive policies and can integrate with Ping's risk management capabilities.
Authsignal also provides risk-based MFA, with configurable policies that use contextual, transactional and business-specific signals to determine the appropriate response to an action.
Yes. PingOne MFA supports FIDO2 passkeys, security keys and passwordless experiences.
Authsignal provides FIDO Certified passkey infrastructure with tools for enrollment, rollout, fallback and recovery, allowing passkeys to be introduced into existing applications.
Yes. Authsignal integrates with existing identity infrastructure, including Auth0, Amazon Cognito, Azure AD B2C, Duende IdentityServer, Keycloak, WSO2 Identity Platform and custom identity systems.
This allows businesses to modernize their authentication capabilities without requiring an identity migration.
Yes. Authsignal supports authentication for payments, account recovery, account changes and other sensitive customer actions, with different security policies applied according to risk and business requirements.
Authsignal is particularly suited to organizations that want to modernize customer authentication without replacing their existing identity infrastructure.
This includes businesses implementing passkeys, introducing adaptive MFA, managing authentication through no-code policies or extending customer verification into contact center and in-person interactions.
Sources and methodology
Last reviewed: October 2026
This comparison focuses specifically on PingOne MFA rather than the wider Ping Identity platform.
PingOne MFA capabilities have been reviewed against Ping Identity's official product information and technical documentation covering authentication methods, adaptive policies, transaction approvals and integration options.
Authsignal capabilities have been reviewed against its official product pages, technical documentation and published customer case studies, including Trade Me and Simplicity.