Bird (formerly MessageBird) is a global cloud communications platform that provides SMS, email, voice, and messaging infrastructure for businesses worldwide. With direct carrier connections in over 190 countries and comprehensive email delivery capabilities, Bird delivers billions of messages annually across multiple channels with high reliability and competitive pricing.

Authsignal partners with Bird to provide multi-channel authentication delivery, including SMS OTP, Email OTP, and Magic Links. When you configure Bird as your provider in Authsignal, all three authentication methods route through Bird's unified infrastructure. This partnership gives Authsignal customers the advantage of managing multiple authentication channels through a single provider relationship, simplifying vendor management while leveraging Bird's enterprise-grade global delivery network.

The integration works seamlessly across all authentication methods within Authsignal. Whether you're sending SMS one-time passwords, email verification codes, or magic link emails, Bird's infrastructure handles the delivery while you maintain full control over authentication logic and user experience. Bird manages the complexity of global routing for both SMS carriers and email providers, ensuring optimal deliverability across channels.

Bird offers unique advantages as one of the few providers supporting both SMS and email authentication through Authsignal. Managing authentication through a single provider simplifies billing, reduces vendor complexity, and provides unified analytics across all verification channels. Their infrastructure supports seamless transitions between channels - for example, offering email OTP as a fallback when SMS delivery fails, or providing users with a choice between SMS and email verification based on their preferences.

This integration is particularly valuable for organizations implementing multi-channel authentication strategies, companies seeking vendor consolidation for simplified management and billing, teams requiring consistent delivery infrastructure across SMS and email channels, and businesses planning to offer users choice in how they receive authentication codes.

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Who this integration is for:

• Organizations implementing multi-channel authentication (SMS + Email) through a single provider
• Companies seeking vendor consolidation and simplified authentication infrastructure management
• Global businesses requiring reliable delivery for both SMS and email verification
• Teams offering users authentication method choice (SMS vs Email OTP)
• Applications needing fallback authentication channels for improved success rates

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Supported authentication methods:

• SMS OTP - One-time passwords delivered via text message to phone numbers globally
• Email OTP - Verification codes sent to email addresses with customizable templates
• Magic Links - Passwordless authentication links delivered via email

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Key benefits:

• Multi-channel support - Single provider for SMS, Email OTP, and Magic Links
• Vendor consolidation - Unified billing, analytics, and management across channels
• Global reach - Direct carrier and email provider connections in 190+ countries
• Channel flexibility - Easily offer users authentication method choice
• Unified analytics - Track delivery and performance across all authentication channels
• Cost efficiency - Competitive pricing across both SMS and email delivery

Prerequisites:

• Active Bird account (sign up at bird.com)
• Authsignal account with desired authentication methods enabled (SMS OTP, Email OTP, and/or Magic Links)
• Access to Bird Workspace settings (requires appropriate permissions)

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What you'll need from Bird:

• Access Key - API authentication credential
• Workspace ID - Your Bird workspace identifier
• Channel ID - Separate IDs for SMS channel and/or Email channel
• Email Template IDs - Project/Template ID and Published Version ID (for Email OTP and Magic Links only)

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Setup for SMS OTP

1. Create or access Bird account - Sign up for a Bird account or log into your existing account at bird.com.
2. Get your Access Key:
   • Navigate to Settings > API access in your Bird dashboard
   • Generate a new access key or use an existing one
   • Copy and securely store the access key value
3. Find your Workspace ID:
   • In your Bird dashboard, go to workspace settings
   • Your Workspace ID appears at the top of the settings page
   • Copy this value
4. Create or locate SMS channel:
   • Navigate to Channels in your Bird workspace
   • Create a new SMS channel or select an existing one
   • Copy the Channel ID from the channel details
5. Configure SMS in Authsignal Portal:
   • Log into the Authsignal Portal
   • Navigate to Settings > Authenticators
   • Click on SMS OTP
   • Select Bird as your SMS provider
   • Enter your Bird Access Key, Workspace ID, and SMS Channel ID
   • Save your configuration

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Setup for email OTP and magic links

1. Create or locate Email channel:
   • Navigate to Channels in your Bird workspace
   • Create a new Email channel or select an existing one
   • Copy the Channel ID from the channel details
2. Create email template in Bird:
   • In Bird, navigate to your email templates
   • Create a new template for authentication emails
   • Include placeholder for the verification code (for Email OTP) or magic link
   • Publish your template
3. Get template identifiers:
   • Note the Project ID/Template ID for your authentication template
   • After publishing, copy the Published Version ID
4. Configure Email in Authsignal Portal:
   • In the Authsignal Portal, navigate to Settings > Authenticators
   • Click on Email OTP or Magic Links (configure separately)
   • Select Bird as your email provider
   • Enter your Bird Access Key, Workspace ID, and Email Channel ID
   • Enter your Project ID/Template ID and Published Version ID
   • Select your default language
   • Save your configuration

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Multi-channel setup:

You can configure Bird for all three authentication methods (SMS OTP, Email OTP, Magic Links) using the same Access Key and Workspace ID. Only the Channel IDs and template settings differ between SMS and email configurations.

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Testing:

Test each authentication method separately:

• Use Authsignal's test feature for SMS OTP
• Test Email OTP delivery
• Test Magic Link delivery
• Verify delivery status in both Authsignal and Bird dashboards

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Regional considerations:

Bird's global coverage is extensive for both SMS and email, but delivery capabilities and requirements vary by country. Some markets require sender ID registration for SMS or domain authentication for email. Check Bird's coverage documentation for specific country requirements.

For detailed documentation, see the Authsignal SMS OTP docs, Email OTP docs, and Bird API documentation.